Castle Coaches Travel
Agent Expectations
Castle Coaches Travel has a reputation for impeccable customer service. Our mission is to ensure that the client is always the first priority! We work hard to create and foster relationships with our clients and do our best to provide a sprinkle of pixie dust to make their vacations truly magical no matter the destination! The bottom line is we plan each vacation as if it were our own.
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To achieve these goals we have very high expectations of the agents who partner with our company. Are you a hobbyist just looking for travel benefits for yourself? Then this will likely not be the position for you. We are looking for professional-minded self-starters who are serious about maintaining a profitable business focusing on impeccable client service and having a lot of fun along the way! Candidates must have a variety of travel experiences and have a passion for all things Disney!
Here are some of the most frequently asked questions.
Will I be an employee of Castle Coaches Travel?​
Our agents are independent contractors and NOT employees. Majority of our agents have full time jobs as well. Working as an independent contractor is not for everyone. As an agent, you would operate your own business under Castle Coaches Travel from your own home/home office and on your own schedule. The days you work and hours are completely your decision. Of course, the more you dedicate yourself, the more earning potential there is for you.
What destinations can I sell?
Castle Coaches Travel specializes in Disney and Universal. You also, should you choose, have the ability to book hotels, cruise lines, Sandals and Beaches, all inclusive resorts and so much more.
Where will my clients come from?
As an agent, you will be responsible for cultivating your own business prospects. That said, we provide guidance and mentoring on ways to develop and close sales leads.
Is there a fee to join?
Yes. While we do not charge you to be an agent, each agent is responsible for the booking platforms we use including a travel specific CRM system (Customer Relationship Management). This fee covers (1) being set up on our system as well as with our preferred suppliers, (2) a Castle Coaches Travel email address (3) trip booking guidance and (4) access to our client tracking system. Other than our minimal yearly fee, there are no monthly services or other hidden fees.
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We stress the importance of ongoing education and optional training and marketing programs are available for additional costs. Keep in mind, there are many small business benefits that can be explained by your accountant.